Managed Service Solutions Town New York
Running a business is complicated and requires your undivided attention. But how can you focus when you're always interrupted by technical issues?
Technology shouldn't be a source of your frustrations & distractions. Partner with Red Key and we will systematically remove your IT roadblocks so you can focus on the business.
All The Technology Services Your Business Needs
VIRTUAL
CIO
NETWORK
MANAGEMENT
AMAZING
COMPUTER SUPPORT
PROJECT
SERVICES
CYBERSECURITY
OFFICE 365
MANAGEMENT
BACKUP & DISASTER
RECOVERY
CLOUD
SERVICES
About Red Key Solutions
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Founded by lifelong technologists in 2002
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Award Winning Top 501 Managed IT Provider in 2017, 2018, 2019, 2020 & 2021
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Serving 200+ locations across Westchester, New York City, Connecticut and New Jersey
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IT Strategy
Technology Leadership
An experienced vCIO will be dedicated to understand the goals of your organization, develop a strategy and guide your digital transformation.
Strategic Planning
Red Key has a custom process t analyze your business on 130+ points of health and develop a 3 year roadmap/budget to evolve your organization quarter over quarter.
Best Practices
Leverage our deep experience managing IT for leading organizations in the New York City market and learn modern best business practices.
Vendor Management
Red Key acts as a bridge between your company and technical vendors. We have a network of trusted and reliable partners at your disposal for everything from telephones to websites.
Amazing Support
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Service Leaders are Real Engineers
We don't have fluffy dispatchers and real engineers always pick up the phone. Our founders, service director and vCIOswere real engineers that closed 1000s of tickets and know what good support looks like.
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Investments Made
We invest in FAST computers with 4 monitors for all team members, mirror home setups and 95+ of the top tools to manage IT & cybersecurity at scale to give our clients a fast IT support experience.
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Extremely Proactive
It's always better to fix an issue before it happens. We are extremely proactive focused and have 30+ years' worth of IT management scripts and strategies to avoid outages and hackers from getting into our networks.
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Unlimited Remote & Onsite Support
Our support is unlimited, and we have an incentive to craft the most stable network available. We work issues until they are fixed. Period.
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New York Speeds
Tickets get touched in less than a minute from submission and we are constantly focused on fast resolutions to make you say WOW.
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We Listen
We have a simple feedback collection process for every ticket. Our ticket satisfaction is at 99.4% and every non-positive rating is reviewed carefully to learn how we could have done better.
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Real Techie Engineers
All of our engineers were lovers of technology since childhood. We ask every engineer to describe their first computer during their interview process and invest heavily in them with training and mentorship which leads to virtually no team turnover.
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No Outsourced Helpdesk
Our support engineers are all long-term team members and primarily based in New York. We do not outsource helpdesk to 3rd party contractors. We are just the right size, not tiny but are not a massive call center.
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Consistent Communication
Good communication is critical. We are constantly focusing on providing meaningful updates on tickets and projects so you are in the loop.
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Experience
We have closed 1.4+ million tickets and have a wealth of experience to deal with issues. We have seen it all and cut through most issues like butter.
Advanced Cyber Security
Let Red Key be your cyber guardian in a dangerous cyber world
Security Planning
Compliance Management
AI Enhanced Antivirus
Smart Web Filtering
AI Infused Email Protection
Security Training
MFA management
SSO Solutions
Security Operations
Center (SOC)
Email encryption
HIPAA E-FAX
Vulnerability testing
Penetration testing
Computer encryption
Audit management
Red key secret sauce
Red Key Process
Our simple and effective process has been developed over the last 20+ years. We start by learning your business goals and then continuously align your technology to help you achieve them faster.
The Red Key Impact
- Stay ahead of the competition
- Efficient & happy team
- Grow fearlessly
- Increase profitability
- Get ready for the future
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Customized for Your Business
We have created a unique way to customize a smart IT strategy for your business that will fit with your budget and business needs.
Real Ticket Reviews
Start Your Digital
Transformation Today
Eliminate tech headaches in 3 simple steps
Consultation
Schedule a consultation call
Strategic Roadmap
We design a strategic IT roadmap based on your needs
Implementation
We implement the plan so you can work confidently
Schedule a Consultation
Call us at 914-499-0431 or fill in the form below
Managed Service Solutions Town New York
Source: https://www.redkeysolutions.com/services/managed-it-new-york/