Skills /Experience Summary
Career Profile
- 13 year experience in SAP Basis ,Solution Manager , Linux and Database Administration
- SAP Certified Associate in the areas of Netweaver Administration, OS/DB Migration, Change control Management and Root Cause analysis
- 5 year experience in SAP Solution Manager and 7 years in SAP Basis
- Worked on SAP Implementation, Support, Upgrades and Migrations
- Worked as in-house SAP Basis and Solution Manager Specialist for end user base of Roadchef Motorways, Booking.com and Moredun Research Institute.
- Worked as Senior SAP Basis Consultant for IT Consulting organization Capgemini
- Implemented 2 full life cycle, configuration and set up work flow process in Solution Manager.
- Worked on Planning, Reporting, Issue Risk management and people management.
- Functional knowledge in areas of MM, Retail, FICO, Interfaces and Segregation of duties
- Implementation experience in SAP Netweaver projects involving ECC 6.0, BW 7.3, BWA 7.2, GRC 5.3 , GRC 10, PI 7.3, EP 7.0, Solution Manager 7.0/7.1
- Experience with Incident management and ALM Software Remedy, Sales Force and HPQC
- SAP Solution Manager upgrade, PI Upgrade, EHP upgrades, Kernel upgrades and installing Support Packages
- Thorough experience in administration of SQL Server, Oracle and advanced Linux administration skills
- Extensive knowledge in SAP Netweaver 2004s, R3 Enterprise, R3 troubleshooting in day to day production support activities
- Experience of Virtualised environment ESXi and vSphere Hypervisor
- Experience in Data Centre Environment
Technology
| SAP Components | R3 4.7, ECC 6.0, DWM, BW 7.3, BWA 7.2, POSDM 1.0, TREX 7.0, BOBJ 4.0, CRM 7, EP 7.0, and PI 7.0/7.3 Solution Manager 7.0/7.1, Wily Introscope 9.1.5, Sapconsole 7.1, GRC 5.3 and GRC 10 |
| Bolt-on | Optio, Vertex and Oscar POS |
| Databases | SQL Server 2000/2005/2008R2 and Oracle 10g/11g |
| OS Administration | Windows Server 2003/2008R2, RHEL 5 6, SUSE 11 and HP-UX 11i |
| Virtualisation | ESXi 3.5 and vSphere Hypervisor 4.1 |
| Storage Solutions | RAID levels 0, 1, 6. Open filer. |
| Programming | Perl, awk, sed, sh, PUPPET, T-SQL, SQL Server Integration and Analysis Services |
| Software Version Management | PUPPET, GITT and Visual Source Safe |
| Domain Experience | Retail, UK Public sector, Pharmaceuticals and Life Sciences |
| Confidential |
| Position: Lead SAP Basis and Solution Manager Analyst |
| Responsibilities:- - Install, manage and maintain the in house SAP systems,
- Ensure stability and high availability of the in house SAP Solutions.
- Tuning, monitoring, performance troubleshooting
- Manage Change Requests and execute the related controls
- Implement patches, fixes and upgrade SAP
- Configure, monitor interfaces with surrounding systems such as printing, ALE, RFC and PI channels
- Maintain, develop and coordinate processes with the external service provider/offshore team
- Provide support and advisory services to the SAP Consultants as well as Business users.
Solution Manager Implementation Activities: - - Configure Solution Manager Road Maps Basic, System Preparation, Managed system, Technical Monitoring, ChaRM and BPM.
- Install Wily Introscope
- Set up new ChaRM Process to adapt Roadchef Change Control process
- Coordinate Interoperability of BMC Remedy and ChaRM for Change Control
- Creation of Project and Maintenance cycle for each landscape
- Set up new batch job for QA environment
- Creation of logical component and Ibase component for project setup.
- STMS configuration for system landscape
- Configure SAP Alerting and Monitoring in Solution Manager 7.1
- Upgrade Solution Manager from SP10 to SP12
Solution Manager Support Activities: - - Prepare release calendar for the upcoming years
- Facilitate CAB meeting to approve the Change requests for production
- Post-Release, Create new maintenance cycle for the normal project type
- Error handling on the ChaRM document on stand points.
- Check and resolve the dependency on each ChaRM document
- Monitoring and Troubleshooting Background jobs
- Resolving production issues
- Business partner creation for the new users
- Deploying approved transports request into production by daily and monthly release window
- Prepare User guides and manuals
SAP Basis Implementation Activities:- - Sizing, Installation and configuration of SAP instances ECC, Portal, BW PI that comprise the SAP environment Development, Test and Production
- Design and implement and test Disaster recovery strategy for SAP and database servers
- Arrange Pre and Post Go-Live checks and provide hyper care support.
- Evaluation and design of interfaces between SAP and external systems to facilitate business processes
- Work with 3rd parties to design and implement interfaces for data interchange.
- Configure File2File scenario and Communication Channels in SAP PI.
- Develop and maintain system documentation for all SAP instances and interfaces
- Work with end users and SAP implementation partners on Break fix issues
- Design and implement SAP routine operations for BAU and change control
SAP Basis Support Activities:- - Set up strategy for IT service desk/Call center to deal with support requests.
- Capacity Planning for SAP systems
- Test Disaster recovery for SAP and database servers
- Schedule downtimes for maintenance EWA reccomendations and Windows updates
- Perform SAP System copies
- Plan and perform SAP upgrades, Support Packages and patches
- Database administration of SAP SQL Server 2008R2
- Monitoring, tuning, and troubleshooting the SAP technical environment on an on-going basis
Software environment: SAP EP 7.31, PI 7.31, BW 7.31, ECC 6.0 EHP6, SAP POSDM 1.0 SP2, SAP Solution manager 7.1, Basware Alusta EDI , SQL Server 2008R2, Windows server 2008 R2, Kronos payroll/clocking system, ESXi 5.5, Qlikview Reporting and OSCAR POS |
| Confidential |
| Position: Senior Consultant , SAP Solution Manager and Basis |
| Implementation Activities: - - Sizing, Installation, and support pack upgrade of Solution Manager 7.1
- Execution of Solution Manager Roadmaps
- Configure Technical Monitoring and MAI
- Configure EWA for Production systems
- Configure Incident Management
Support Activities:- - Close and Open Project Cycles using SOLAR PROJECT ADMIN
- Facilitate Weekly CAB meetings by presenting Change Requests
- Review, approve and deploy technical Change Requests to Production as a member of Change Advisory Board
- Asses Change Request from Audit perspective check test evidence, Create test case document
- Asses High Risk Change Requests
- Execute approved Change requests using ChaRM for clients Airwave and AA
- Execute approved Change requests for client Estee Lauder Companies
- Troubleshoot Transport Requests and coordinate with functional consultants and developers
- Delegate duties to SAP offshore team and act as a single point of contact for onsite customer.
- SQL Server Database Compression
Software environment: SAP Solution Manager 7.1, Remedy, Salesforce, HPQC, Oracle 11i, HP-UX 11, Windows Server 2008 R2, ECC6 EHP6, PI 7.0, BW 7.3, BWA 7.2, EP 7.0, CRM 7 and Solution Manager 7.1. Bolt-ons Optio print manager and Vertex |
| Confidential |
| Role: SAP Basis Specialist |
- This was a short contract where i was responsible for EHP5 upgrade, write Disaster Recovery scripts using PERL and sh, Integrate SAP servers running Linux into PUPPET controlled environment
- - Version Upgrade from Solution Manager 7.0 to Solution Manager 7.1
- - Perform EHP4 to EHP5 upgrade for ECC6.0 system
- - Design and implement Disaster recovery using PERL and sh Scripting
Software Environment: ECC 6, BW 7, EP 7.0 and Solution Manager 7.0, RHEL5 and Maxdb |
| Confidential |
| Role: SAP Basis Lead and Security Analyst |
| Responsibilities: - Install and administer ECC, BW, EP and PI systems
- Perform post-installation activities
- Configuring Transport management system and manage transports
- Building new systems with System Copy concept.
- Applying Java Support packs and installing Add-on ESS/MSS
- Applying ABAP support pack stacks and kernel upgrades
- Adjust Profiles with required parameters as per Go-Live tests
- Proactive System Monitoring
- Creating and monitoring Background jobs
- Configuring CCMS monitor sets
- Administer spool and solve end-user Printer issues.
- Daily Transport and monitoring Production Systems
- Monitor all SAP systems work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space, etc.
- Track performance issues and carry out Root cause analysis using solution manager
- Perform Client Copy across systems in the System Landscape.
- Working with the T-code SUIM for solving authorisation issues
- Creating RFCs, logical systems, creating and releasing change requests
- Oracle database administration to resolve space and performance problems
- Defining Roles using PFCG according to specification
- Java stack administration using NWA and other Netweaver tools
- Design and implement SAP security to comply with SOX and SOD Role design and user assignment strategy.
- Setting Up the System Landscape Directory and SLD Bridge.
- Contribute to documentation for the various tasks for the client.
- Keep systems and applications in a validated state according to legal and corporate requirements with respect to Audit
Environment: RHEL5, BI 7.0, Solution Manager 7.0, EP, BI, PI 7.0, Oracle 10g |
| Confidential |
| Position: Informatics support and Development |
| Responsibilities: - Support multidiscipline systems and application activities.
- Install, configure and maintain systems hardware, software and components.
- Evaluate software and hardware to ensure compatibility with computing system.
- Ensure system conforms with architectural objectives and system's production readiness and supportability.
- Perform incident management and resolves hardware, software and configuration problems with systems.
- Database Administration: Backup using online, offline, partial, differential and incremental methods. Oracle was administered using brtools, sqlplus and DBA cockpit.
- Perl Programming: Automate running of programs in Linux, collect and query data from SAP servers and transfer data to Banks using secure protocol.
- OS administration: Integrate SAP servers into PUPPET controlled environment, automated installations, compile and install software. Configure NFS, NIS and DHCP. Install and administer Sun Grid Engine. Windows administration experience is in installation, network configuration, user administration, maintaining shares and services. Deal with Icinga alerts.
- Hardware Storage Solutions: Configure IBM system x as diagonal Raid Level 6 , install configure open filer and manage shares. Configure RAID level 0 and 1 for a blade array to provide bigger hard drive space and help recovery from hardware failure.
- Soft skills: Write Reference manuals for end users and first level support. Build effective numerical models using Excel spread sheets.
- Data modelling: Developing data models using ER modelling, star schema and snowflake schema. Design dimensions, fact tables and create measures in SQL Server Analysis services. Develop ETL pipeline using SQL Server Integration services to update OLAP cubes. Deploy SSIS packages on SQL Server.
Programming: Develop GUI applications in JAVA and VB.NET using SQL Server and MySQL as back end databases. PERL was used for automating running of applications at OS level. |
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Sap Solution Manager 7.2 Cv
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